HBR Article Advocating the Importance of Design

What designer doesn’t like an article that well states how important design is in an organization, and how underutilized it is at the same time. That’s exactly what Umair Haque does in this great article from the Harvard Business Review…

Interaction Points: How do you talk to your users?

Interaction Points: How do you talk to your users?

I came across two very interesting interactions today that made me think about the way we talk to our users. In the technology realm we talk to people every day, however it is not typically face to face. Instead we…