IA Summit 12: Communicating Change
Scott Kubie gave a nice summary of change management in his talk on Communicating Change. He described 3 ways to communicate change, and 3 ways to take that communication to the next level.
Scott Kubie gave a nice summary of change management in his talk on Communicating Change. He described 3 ways to communicate change, and 3 ways to take that communication to the next level.