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Lauren Schaefer
User Experience Rants and Raves
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UPA 2012 Session Sketchnotes

UPA 2012 Session Sketchnotes

June 15, 2012 · by Lauren Martin · in Conference, Design, Visualizing Information

I did back to back conferences this month, attending the UPA the day after flying out of Ohio from Midwest UX. Still excited about the sketchnoting workshop I had attended there I decided to see if I could keep it going throughout…

Midwest UX 2012 Session Sketchnotes

Midwest UX 2012 Session Sketchnotes

June 15, 2012 · by Lauren Martin · in Conference, Design, Visualizing Information

I’m so pleased that I was able to attend Midwest UX this year in my hometown of Columbus Ohio, and I was thrilled that it was hosted at  COSI. It was a great conference with a lot of local talent…

IA Summit 12: Dimensions of Complexity

April 15, 2012 · by Lauren Martin · in Conference, Design

The last regular talk I attended at the summit was Dimensions of Complexity by Nadine Schaeffer. It was a fantastic talk about the dimensions and attributes of complexity and how to focus complexity. 

IA Summit 12: Leadership Skills

April 15, 2012 · by Lauren Martin · in Conference

Dan Brown gave a great talk on conflict entitled Leadership Skills: Managing Difficult Situations on Design Projects. The talk highlights the basis of his new card game Surviving Design Skills. 

IA Summit 12: Happiness is Overrated

April 15, 2012 · by Lauren Martin · in Conference

I really enjoyed Happiness is Overrated. Misery is Money by Dave Burke. This session focused on how customer service affects customer retention and why it is so important to focus on the customer service of the unhappy customers. It is…

IA Summit 12: Communicating Change

April 15, 2012 · by Lauren Martin · in Conference

Scott Kubie gave a nice summary of change management in his talk on Communicating Change. He described 3 ways to communicate change, and 3 ways to take that communication to the next level.

IA Summit 12: Clutter is King

April 15, 2012 · by Lauren Martin · in Conference, User Research, Visualizing Information

I really enjoyed Clutter is King: The story of filing, piling and beyond and how people really get things done by Paris Buttfield-Addison and Jon Manning. It was an insightful look at the way that people organically organize information in the real world,…

IA Summit 12: Filtered and Refined

April 15, 2012 · by Lauren Martin · in Conference, Design, Visualizing Information

After the Better Cross Channel Experiences talk the next 20 minute talk for that session was Filtered & Refined: Interfaces for Distilling Data by Erin Jo Richey. This talk was all about the way that information is organized and presented…

IA Summit 12: Better Cross-Channel Experiences with Metadata

April 15, 2012 · by Lauren Martin · in Conference

Another 20 minute session that I enjoyed was Adam Ungstad’s Better Cross-Channel Experiences with Metadata. He talks about how defining your data can improve communication by ensuring that standards are used. These standards then enable exchanges between all channels.

IA Summit 12: Empower Yourself. Negotiate for the User.

April 15, 2012 · by Lauren Martin · in Conference, Resources

I really enjoyed Empower Yourself. Negotiate for the User by Carol Smith. For a 20 minute session I think she did a great job touching on the primary principles of negotiating and how to negotiate for the benefit of both…

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