8 Tips for Quick Research Notes
Whether you are the note-taker, or the researcher reviewing a recording, it is important to find a good short hand for taking notes. It must be quick, but also easily scannable and understandable by other. Below are 8 tips I put…
The Power of A/B Testing
When it comes to increasing conversions on click through and sign up, and testing the nuances of design all of my favorite articles are coincidentally about A/B testing. Below I will discuss two of those posts, one about Sidelinesapp.com and one about…
IA Summit 12: Clutter is King
I really enjoyed Clutter is King: The story of filing, piling and beyond and how people really get things done by Paris Buttfield-Addison and Jon Manning. It was an insightful look at the way that people organically organize information in the real world,…
IA Summit 12: Crowdsourced Unmoderated Usability Testing
I choose to attend a couple of the 20 minute dual session blocks to see what I thought about the smaller sessions. I have to admin I was impressed with the amount of information people were able to fit in…
IA Summit 12: Collaging
The last presentation I attended on day 1 of the summit was Collaging: Getting Answers to the Questions You Don’t Know to Ask by Kyle Soucy. I very much enjoyed this presentation as this is not a technique I had…
IA Summit 12: Making Sense of the Data
The second and final workshop I attended at the IA Summit this year was Making Sense of the Data by Dana Chisnell. This was a interactive workshop reviewing ways to gather and synthesize customer feedback. This was a 1/2 day workshop…
The Most Annoying Microwave Ever
The experience of the microwave at my office drives me nuts. I often use it to “nuke” food, add some extra heat to oatmeal or re-heat my coffee. Additionally, I sometimes use it to heat up microwave meals. I like…
5 Steps for Facilitating a Remote Usability Test
This post breaks down facilitating a remote usability test in 5 steps: Pre-Planning, Study Setup, Pre-Study Survey, The Study and Completing the Study. You’ll probably notice that most of the steps are very similar to an on-location usability test, but…
Annoying Interactions at Target.com
I had an annoying experience at Target.com today, enough so that it inspired me to write a post about it. To be clear, I love Target and shop there all the time. However, the website I think could still use…
How Do Blind Visitors See Your Website?
I am currently working on an accessibility project at work which I find very exciting. Accessibility on the web is sadly almost entirely overlooked by many developers yet it is such an important addition to your site. Currently I am…