The Most Annoying Microwave Ever
The experience of the microwave at my office drives me nuts. I often use it to “nuke” food, add some extra heat to oatmeal or re-heat my coffee. Additionally, I sometimes use it to heat up microwave meals. I like [...]
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5 Steps for Facilitating a Remote Usability Test
This post breaks down facilitating a remote usability test in 5 steps: Pre-Planning, Study Setup, Pre-Study Survey, The Study and Completing the Study. You’ll probably notice that most of the steps are very similar to an on-location usability test, but [...]
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Annoying Interactions at Target.com
I had an annoying experience at Target.com today, enough so that it inspired me to write a post about it. To be clear, I love Target and shop there all the time. However, the website I think could still use [...]
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How Do Blind Visitors See Your Website?
I am currently working on an accessibility project at work which I find very exciting. Accessibility on the web is sadly almost entirely overlooked by many developers yet it is such an important addition to your site. Currently I am [...]
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Automated Usability Testing
At our most recent South Florida User Experience Meet-up we discussed automated usability testing. I wanted to post the slides here for those who missed them and provide a brief description of the methodology for those who are unfamiliar.
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Designing for the Global Market
What does it take to make your website global? I mean technically people can already access it from anywhere if it’s a public site, so all you need is a little bit of translation from babblefish right? Wrong. Translation Believe [...]
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Who are you designing for?
As the name “User Experience” professional implies, many of us would say we design for “users”, “potential users”, or “user groups”. However there are currently many trends in place trying to get us to permanently move away from this term [...]
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Usability Design Methods
This article discusses some of the generalized definitions and critiques of different types of usability design methodologies. Generally people tend to advocate one type or another (User Centric, or Task Centric). However, most designers will tell you that while they may [...]
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“I should have known better…”
People generally blame themselves when the design of a website causes them to error. “I should have known better” or “I didn’t know that because I’m new to the site”. This is an interesting response that seems to go against [...]
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Users: Trust but Verify
Testing and talking to your users is an important part of understanding the usability of your system. However, the information you get cannot necessarily be taken at face value. It’s important verify your understanding of the users feedback.
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