Error: Please contact me at (xxx) xxx-xxxx
I’m giving a talk on forms tonight and to get my head focused I was scanning over some last minute articles on the subject when I came across the best error message idea ever. It’s not for every error message, [...]
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Designing Deliverables – The UX of Communication
Too often I will see a report or set of recommendations for the user experience of something that in and of itself is not usable. This couldn’t be a more ironic and sad thing. We are the people who make [...]
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5 Steps for Facilitating a Remote Usability Test
This post breaks down facilitating a remote usability test in 5 steps: Pre-Planning, Study Setup, Pre-Study Survey, The Study and Completing the Study. You’ll probably notice that most of the steps are very similar to an on-location usability test, but [...]
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Annoying Interactions at Target.com
I had an annoying experience at Target.com today, enough so that it inspired me to write a post about it. To be clear, I love Target and shop there all the time. However, the website I think could still use [...]
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Action Buttons, Designing for Use
A couple weeks ago my email subscribers received a link for a “new post” that didn’t go anywhere. It’s not that the page was broken, or that the post didn’t exist. Instead the problem was that I was working on [...]
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10 Web Design and Layout Principles Every Designer Should Know
I recently gave a presentation at the South Florida User Experience Meetup on the top 10 design and layout principles you should know when designing your website. Below is a summary as well as the presentation with some screen shot [...]
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Take Advantage of Existing Standards
What are standards? Standards are agreed upon conventions for a particular process or visual pattern based on research and proven best practices. They provide a basis for commonality across many diverse things. They allow us to learn something once, and [...]
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Design Review: Lotus Notes 8 vs. MS Outlook 2007
Design Review: Lotus Notes 8 versus Outlook 2007 Recently our office started upgrading some employees to Lotus 8 and I decided to give it a try. Before I get started, let me give you a little information on my email [...]
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Designing for the Global Market
What does it take to make your website global? I mean technically people can already access it from anywhere if it’s a public site, so all you need is a little bit of translation from babblefish right? Wrong. Translation Believe [...]
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The Value of Intuitive Interfaces
Never underestimate the value of an intuitive interface especially when designing for the general public. Nothing can be made too easy, but it can definitly be too hard. Below is a picture that was sent to me of a pay [...]
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