After lunch on the first day of the main conference I went to a great presentation by Dana Chisnell that challenged the status quo of user research based on the social nature of people entitled Rethinking User Research for the…

Day 3 at the IA Summit, and the first day of the conference I decided to check out a presentation by Russ Unger and Dan Willis entitled The User Experience of Disruption. It was a whirlwind presentation that started with…

During the afternoon of the second day of workshops at the IA Summit 11, I decided to stop in to check out the free workshop provided by Russ Unger and Amanda Schonfeld. It was a great workshop with tips on…

For the morning of the second day of the IA Summit this year I decided to attend Stephen Anderson and Russ Unger’s Critical Thinking Workshop. I really enjoyed this workshop, as it was a great reminder that we as designers…

For the first day of the summit this year I attended Josh Clark’s “Tapworthy Mobile Design and User Experience“. I really enjoyed this presentation for a few reasons. Firstly, it was just a good presentation. Josh did a great job…

Annoying Interactions at Target.com

I had an annoying experience at Target.com today, enough so that it inspired me to write a post about it. To be clear, I love Target and shop there all the time. However, the website I think could still use…

What designer doesn’t like an article that well states how important design is in an organization, and how underutilized it is at the same time. That’s exactly what Umair Haque does in this great article from the Harvard Business Review…

Interaction Points: How do you talk to your users?

I came across two very interesting interactions today that made me think about the way we talk to our users. In the technology realm we talk to people every day, however it is not typically face to face. Instead we…